Act on Specified Commercial Transactions


eFrontier Inc.

Chief Operations Officer

Kenichi Ando


CosTUMENATIONALAoyamaComplex, 5-4-30 Minami-Aoyama, Minato-ku, Tokyo

phone number


email address

Charges other than the price of the product

When you purchase by bank transfer, we will charge you a transfer fee.

The cost of payment on delivery for cash on delivery.

Expiration date of the application.

2 weeks after ordering

defective product

We will exchange the product for a new one or refund the money if you wish (we bear the shipping and refund charges).

Sales Volume

There is no special designation (depending on the product)

Time of delivery

It will be delivered within 7 days after receiving your order.

If the weather is unfavorable, the delivery company's availability, or any other reason, we will be unable to deliver within 7 days of receiving your order.

If there are delays, we will notify you by email.

Payment Method

Bank transfer or cash on delivery

Payment deadline

-Bank Transfer

Please transfer the money to our designated account within 5 days of the order date.

After 5 days, your order will be cancelled.

If you wish to order again, please do so.

-In the case of cash on delivery

Please make payment to the YupuPack or Yamato Transport staff upon delivery of the item.

Return Policy

We do not accept returns or exchanges of merchandise unless it is defective.

Return shipping costs

In the event of a defective or incorrectly shipped item, we will respond with payment on delivery.

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